Hotel Santa Barbara Real i Bogotá

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kommentar 5

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  Mikael Pierre

  :: 21 May 2018 23:33:32

  Keep all receipts when dealing with the staff at this hotel most of the members have great attitudes and are good individuals some of the policies are not great the beds are hard the menu is not always what it seems saying that a lot of items are missing on the menu or they do not have them in stock ideal location but you can find something better more bang for your buck and they try to charge you for everything also my girl had surgery and they wouldn't let me bring breakfast up to her without charging me, Marissa which is one of the housekeeping Maids is outstanding with a great personality she's an awesome person she makes the stay worth it.

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  Dave Lenar

  :: 06 May 2018 10:51:39

  Not worth the money. Better options

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  L C

  :: 02 February 2018 09:39:40

  I am completely upset with the way my girlfriend and I were treated by hotel staff at check-in. They demanded an additional $80,000 Colombian Pesos from me which is roughly the same price I originally paid for the room when I booked through Expedia earlier that morning. They said because I failed to reserve my room for two people (which was an honest mistake) I had to pay nearly twice as much. The only reason I booked a flight through Expedia was to meet my girlfriend here in Bogota. I was so happy when she picked me up from the airport after my arrival. We had a wonderful time grabbing lunch before heading to the hotel to check-in and drop off my bags. It was at this point in time things began to take a turn for the worse. Although I made a reservation, the lady at the front desk of the hotel demanded an additional $80,000 Colombian Pesos in cash (which I begrudgingly paid) in order for us to be granted access to a much needed room. Furthermore, the hotel didn’t even bother to take the effort to put any towels in the bathroom. I asked my girlfriend to request some towels from downstairs while I took a shower. After my shower my girlfriend informs me that someone would come up with fresh towels. After 10 minutes with no response from the hotel I grew tired of standing in the shower wet, cold and naked. My only option was to use a sheet from the bed to dry off. This hotel has a facade of luxury with a smiling staff but the building is rubbish and the staff’s only concern is figuring out ways to take more of your hard earned money.

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  Fahid Kooloth

  :: 22 October 2017 00:45:34

  DOV:12-14June2014 The hotel is at fabulous location where you can have good views, enough restaurants and maintained very neat too. However facilities in the room needs improvement.

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  Vanes Sa

  :: 20 December 2016 14:40:28

  Excellent service, tasty breakfasts, the best attention, clean, comfortable, really nice place to stay. Loved it.